Return Policy

If there is a problem with your order, please contact us immediately at (916)488-3480 so we can promptly resolve it for you.

Most items in original condition may be returned within thirty (30) days of the delivery for a full merchandise refund.  Merchandise must be returned in unused, like-new condition.  The condition of returned merchandise will be determined by our criteria.

IMPORTANT NOTE:   Except in cases where the return is the result of a shipping error or the item arrives damaged or defective, original shipping charges are non-refundable and return shipping fees equal to the original shipping charges will be charged to all returns.

RETURN INSTRUCTIONS:  To start the return process, call us at (916)488-3480 and we’ll promptly provide you with detailed instructions on how to return your merchandise for a refund or exchange.  We will also provide you with a Return Merchandises Authorization (RMA) number for each return, which is valid for fourteen (14 days).  The valid RMA number must be included with your return along with the original sales slip in order to assure proper credit.  We are not responsible for merchandise returned without a valid RMA number.

DAMAGED ITEMS & SHORTAGE CLAIMS:    Please inspect all merchandise immediately upon receipt.  Any damaged or missing items must be reported within three (3) days of delivery by calling (916)488-3480.

Star Tech International

Sacramento, CA 95821 USA

Office: (916)-488-3480



Website Policy

Star Tech Intl. and its affiliates provide you access and use of this site and our on-line data communication services subject to your compliance with the terms and conditions set forth below (the “Agreement”). PLEASE READ THIS AGREEMENT CAREFULLY. When accessing, browsing, using this Site or any of our on-line data communications services, you agree to be bound by the terms and conditions described herein and all documents, policies, and guidelines incorporated by reference.

This Agreement does not alter in any way the terms or conditions of any other written or online agreement you may have or will have with Star Tech Intl. Star Tech Intl. reserves the right to change or modify any of the terms and conditions contained in this Agreement or any policy or guideline referenced herein at any time and in its sole discretion.

Acceptable Use and Operations Policies. The following acceptable use and operating policies govern all access to and use of the services available on the Site, including on-line data communication services. Star Tech Intl. has the right, but not the obligation, to suspend or terminate your access and use of the Site and related services at any time, and block or remove any communications and materials that Star Tech Intl. views in its sole discretion may violate applicable law, these operating and acceptable use policies, or a third party’s rights.

Concerning any Content posted or uploaded by you or any third-party, or any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter, Star Tech Intl. takes no responsibility and assumes no liability. Star Tech Intl. is only a forum, as a provider of the Site, and is not liable for any statements, representations, or Content provided by its users in any public forum or personal home page. Star Tech Intl. reserves the right to take such action as it deems appropriate in cases where the Site is used to disseminate statements which are deeply and widely offensive and/or harmful.

Site Access. Star Tech Intl. grants you a limited license to access and make personal, non-commercial only use of the Site. Any other copying, redistribution, retransmission or publication of any downloaded material is strictly prohibited without the express written consent of Star Tech Int. or any third-party information provider to the Site. Except as noted above, you are not conveyed any right or license by implication, or otherwise in or under any patent, trademark, copyright, or proprietary right of Star Tech Intl. or any third party. Password or User name. Any unauthorized use of this Site will terminate the permission or license granted herein and may violate applicable law. Those who use any part of the Site requiring a user name or password are responsible for maintaining the confidentiality of that user name and password and for controlling access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

If the confidentiality of your account or password is compromised in any manner, you should notify Star Tech Intl. immediately. Star Tech Intl. reserves the right to take any and all action, as it deems necessary or reasonable, to ensure the security of the Site and your account, including without limitation terminating your account, changing your password or requesting additional information to authorize transactions on your account.

Notwithstanding the above, Star Tech Intl. may rely on the authority of anyone accessing your account or using your password and including copyright laws, trademark laws (including trade dress), and communications regulations and statutes. All violators will be prosecuted to the fullest extent of the law. In no event and under no circumstances shall Star Tech Intl. be held liable to you for any liabilities or damages resulting from or arising out of (1) any action or inaction of Star Tech Intl. under this provision, (2) any compromise of the confidentiality of your account or password and (3) any unauthorized access to your account or use of your password.

Copyright Policy. All content, copyrighted and copyrightable materials on this Site, including, without limitation, the Star Tech Intl. logo, text, graphics, pictures, and other files, and the selection and arrangement thereof (“Materials”) are protected. Except as stated herein, none of the materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in

any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Star Tech Intl. or the respective copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial and informational use only.

Third-Party Products. With the exception of Star Tech Intl. branded information, products or services that are specifically identified as being supplied by Star Tech Intl. Star Tech Intl. does not operate, control or endorse any information, products or services on the Site or accessible through the Site in any way. Except for Star Tech Intl. identified information, and Star Tech Intl. branded products or services, all information, products, and services offered through the Site or accessible through the Site on the Internet generally are offered by third parties that are not affiliated with StarTech Intl.

Star Tech Intl. is not responsible for examining or evaluating, and Star Tech Intl. does not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. Star Tech Intl. does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

Pricing and Service Descriptions. While Star Tech Intl. and third parties offering information, products or services on the Site attempt to be as accurate as possible, Star Tech Intl. does not warrant that information, product and service descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Despite our efforts, it is possible due to a computer or other errors or causes that a product or service offered on the Site may be mispriced or contain an inaccuracy in its description.

In the event Star Tech Intl. determines that a product or service is mispriced or contains an inaccurate description, Star Tech Intl. reserves the right to take any action it deems reasonable and necessary, in its sole discretion, to rectify the error, including without limitation canceling your order. You agree to notify Star Tech Intl. immediately if you become aware of any pricing or descriptive errors or inconsistencies with any products or services you order through the Site and comply with any corrective action taken by Star Tech Intl.

Links to this Web site. You are granted a limited; nonexclusive right to create a hypertext link to the home page of the Site provided such a link does not portray Star Tech Intl. or any of its products and services in a false, misleading, derogatory or otherwise defamatory manner. This limited right may be revoked at any time.

Submissions to the Web site. Concerning your submissions, you agree that any materials or other information, provided by you in the form of e-mail, or postings to or on the Site, are non-confidential and you grant Star Tech Intl. a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such materials throughout the world in any media now known or hereafter developed with or without acknowledgment to you in Star Tech Intl. sole discretion and without compensation to you.

You also grant to Star Tech Intl. the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against Star Tech Intl. for any infringement or misappropriation of any proprietary right in your submitted materials and that the submission of any such materials to Star Tech Intl. including the posting of materials to any forum or interactive area on the Site, irrevocably waives any and all “moral rights” in such materials, including the rights of paternity and integrity.

You represent and warrant that you own or otherwise control all of the rights to the material that you post; that the material is accurate; that use of the material you supply does not violate this Agreement and will not cause injury to any person or entity; and that you will indemnify Star Tech Intl. for all claims resulting from material you supply.

Press Release Policy. Concerning Star Tech Intl. press releases, the information contained therein should not be deemed accurate or current except as of the date the release was posted. Star Tech Intl. has no intention of updating, and specifically disclaims any duty to update, the information in the press releases. To the extent any information therein is forward-looking, it is intended to fit within the safe harbor for forward-looking statements, and is subject to material risk.

Warranty Disclaimer.

Limitation of Liability. In no event shall Star Tech Intl. be liable for any direct, special, indirect or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence), or otherwise, arising out of or in any way connected with (i) the use or inability to use the site or the content, materials, information or transactions provided on or through the site, or (ii) any claim attributable to errors, omissions or other inaccuracies in the site or the content, materials, information, products or services on or available through the site, even if Star Tech Intl. or its authorized representatives have been advised of the possibility of such damages.

Indemnification. You agree to indemnify, defend and hold harmless Star Tech Intl. its officers, directors, employees, agents, licensor, suppliers and any third party information providers to the Site from and against all losses, expenses, damages and costs, including reasonable attorneys fees, resulting from any violation of this Agreement by you.

Sever-ability. If any provision of this Agreement shall be deemed unlawful, void, or for any reason is unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

Enforceability. This electronic document will be:

(a) deemed for all purposes to be a “writing” or “in writing,” and to comply with all statutory, contractual, and other legal requirements for writing;

(b)legally enforceable as a signed writing as against the parties subject to the electronic documents; and (c) deemed an “original” when printed from electronic records established and maintained in the ordinary course of business. Electronic documents introduced as evidence in any judicial, arbitration, mediation or administrative proceeding will, if established and maintained in the ordinary course of business, be admissible to the same extent as business records in written form that are similarly established and maintained.

Sales Taxes. State Laws require companies to collect sales tax from residents of the state where the company has established offices. Star Tech Intl. main office and warehouse are in CA. We are therefore required to collect taxes on orders shipped to locations in the State of CA.

Miscellaneous. Star Tech Intl. failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement Star Tech Intl. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Star Tech International

Sacramento, CA 95821 USA

Office: (916)-488-3480  

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